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H&M OPERATIONS MANAGEMENT
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Omote Standard
“No standard, no improvement.” This simple phrase sits at the heart of the Toyota Production System. Yet in many workplaces, we face a very real problem: what do we do when there is no standard to begin with? No clear process. No visual guide. No shared understanding. In that situation, trying to improve is like renovating a house that exists only in someone’s imagination. There is nothing concrete to inspect, question, or change. So where do we start? When There Is No Standa
hidet77
1 hour ago5 min read


Why I Hate the Slogan “Quality Is Everybody’s Responsibility”
Why I Hate the Slogan “Quality Is Everybody’s Responsibility” There’s a phrase that sounds right, feels right, and gets repeated in conference rooms, posters, and training decks everywhere: “Quality is everybody’s responsibility.” And yet—on the shop floor, in projects, in real life—it quietly does more harm than good. Let’s be honest about why. --- 1️⃣ When Everybody Owns It, Nobody Owns It. The slogan suggests inclusiveness. In reality, it creates ambiguity. If quality is “
hidet77
Apr 182 min read


Error-Proof
On social media, you’ll often see the claim that “Poka‑yoke” was invented by Shigeo Shingo. That statement is only half the story. When we go back to Shingo’s own writing, the picture is more nuanced and far more interesting than a simple “he invented a word” narrative. From “Foolproof” to “Poka‑yoke.” Shingo himself described Poka‑yoke as: “Basically, it is the same line of thinking as ‘foolproof,’ which was thought to apply only to safety issues.” The English word “foolproo
hidet77
Apr 134 min read


Financial Discipline
When discussing the concept of “Just In Time” (JIT), we should first examine a key moment in Toyota’s history. In 1950, Toyota was reorganized into two main entities: a Sales company and a Manufacturing company. Let’s take a closer look. 1️⃣ Impact on manufacturing The separation was sparked by Toyota's financial crisis. One issue was the rollout of monthly installment sales. As Japan shifted to a market economy after WWII, automobiles became a free-market commodity. Toyota a
hidet77
Apr 63 min read
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